location_on Attibele, Bangalore
PrintCore IT Solutions Logo
PRINTCORE IT SOLUTIONS

About PrintCore IT Solutions

verified Multi-Brand Enterprise IT Partner
Our Mission & Heritage

Complete IT & Printing Support Made Simple, Predictable, and Reliable.

At PrintCore IT Solutions, we strip away the operational friction and unexpected expenses of office IT. Founded with the mission to eliminate printer downtime and unorganized computer maintenance, we have evolved into a premier Managed Print Services (MPS), CCTV, networking, and enterprise rental provider.

Headquartered in Bangalore (Attibele), our certified engineers manage over 2,500+ contracted devices across commercial hubs with guaranteed 2-hour on-site SLAs.

15+ Years of Technical Excellence
10,000+ Successful Service Callouts
PrintCore IT Solutions certified engineering team at corporate headquarters Bangalore
Service Commitments

Guaranteed SLA Performance Matrix

Our maintenance contracts are backed by contractual time-to-respond and time-to-resolve guarantees.

bolt Priority 1

Emergency Breakdown

Complete printer stoppage in high-volume billing rooms, central firewall failures, or core server down.

Response Time: Within prompt response

On-Site Arrival: Within 2 Hours

Standby Machine: Dispatched in 4 Hours

tune Priority 2

Workgroup Degraded

Paper feed jam issues, secondary printer defects, laptop OS corruption, or Wi-Fi connectivity trouble.

Response Time: Within 30 Minutes

On-Site Arrival: Same Business Day

Resolution: Same Day

published_with_changes Priority 3

Scheduled Maintenance

Quarterly fuser/roller overhauls, cartridge stock audits, printer firmware patching, and network sweeps.

Frequency: Scheduled Quarterly

Duration: Off-Peak / Weekends

Reporting: Full Health Audit Logged

In-House Workshop

Advanced Chip-Level Repair Laboratory

Unlike broker services that outsource repairs, PrintCore operates a dedicated ESD-safe hardware diagnostics and rework facility equipped with BGA rework stations, digital oscilloscopes, ultrasonic print-head cleaners, and extensive spare parts stockrooms.

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Print Head Ultrasonic Unclogging

Specialized pressure-wave micro-cleaning for Epson, Canon, and HP industrial heads.

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Motherboard & Logic Board Soldering

Component-level IC replacement reducing customer motherboard replacement costs by 70%.

inventory

5,000+ Ready OEM Spares

Fusers, pickup rollers, transfer belts, power supply boards in stock for immediate dispatch.

Our 4-Step Quality Assurance Cycle

01
Intake & Diagnostic Logging Detailed fault logging with serial barcode generation.
02
Genuine OEM Component Replacement Strict usage of original factory mechanical gears, fuser sleeves, and sensors.
03
500-Page Continuous Stress Test Every serviced machine is test-run at maximum rated speed to certify thermal stability.
04
Final Calibration & 90-Day Warranty Color alignment test, firmware verification, and warranty certificate stamped.